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Website Localization Services: Key Benefits for Businesses

How to better connect with your audience.

Lonnie Dahm

Updated on August 28, 2024

The internet and globalization have allowed businesses to reach beyond their local areas and tap into businesses and customers across continents. 

But this still leaves the question—what about cultural, linguistic, and social nuances?
Although the internet makes us look at the world as a “one country planet”, that doesn’t mean it really is one.

Having a generic website can put you on the map, but businesses need to speak the language of their target audience, not just literally but figuratively, as well. 

That’s where website localization services come in—where we cater to these local nuances beyond basic translation. The idea is to create websites that resonate with the cultural preferences, interests, and expectations of your target market. 

In this article, we’ll explain what website localization services are and their underlying benefits to businesses. 

What is Website Localization?

Website localization is different from merely translating your website into a different language.

It is a strategic approach that customizes your online (web) presence to connect and communicate with a specific region or country.  

While translation is an important part of the process, localization goes beyond translation to consider cultural nuances, regional preferences, and user experience (UX) expectations of your target audience, which vary from region to region.

So, as you present your website to a potential customer in another country, localization makes it possible to not just present the same information in a language they speak but allows you to do it in a way that has a certain degree of familiarity and cultural relevance to them.

This process can even include using different images, adapting colors and layouts to suit local preferences, and even converting currencies and measurements.  

Thus, via website localization services, you can bridge the cultural gap and create a seamless, user-friendly experience for international visitors.

Key Benefits of Website Localization

By investing in website localization services, businesses can tap into several benefits the process offers. Some of the most prominent ones include:

Cultural Relevance Increases Brand Recognition

Your website needs to connect on a cultural level with the audience. 

So, by using culturally relevant imagery, language, and references, your brand touches people on a deeper level and ensures that your product won’t be forgotten. 

This could also include using festive references during holidays specific to a region—increasing brand recognition.

Geographical Targeting Makes The Message Relevant

The message you’re putting across needs to be customized to the specific needs and interests of users based on where they’re located or come from. 

Doing this with precision enables you to expand your reach beyond language barriers and engage diverse demographics. 

These website visitors, if targeted with relevant geographical messaging, are far more likely to turn into loyal customers.

Language Accessibility Increases Dwell Time & Conversions

How would it feel if you visited a website only to find a wall of text in a language you don’t speak? 

Not only would you bounce away, but you’d also create a psychological bias — deeming all avenues irrelevant or low in quality.

Did you know 87% of customers would not buy from an English-only website?

Website localization breaks this barrier, allowing you to curate a more inclusive and user-friendly experience for international audiences.

Moreover, by providing content in the user’s preferred language, you have a chance to build trust and familiarity with your visitors—encouraging them to linger on your website and explore your offerings.

Localized Content Smoothes Out The Buying Process

Many consider localized content as merely translation. That’s a very weak approach. 

Creating localized content involves adapting it to resonate with local preferences and expectations in a holistic way—beyond blocks of text.

This might involve adjusting the layout and design elements to suit cultural norms. For example, right-to-left languages require a website layout that reflects that reading style.

Additionally, highlighting region-specific promotions or events shows you understand the local market.  

Moreover, incorporating local currencies and payment options not only smoothes the entire buying process but also increases brand engagement and, ultimately, customer satisfaction.

Personalization Creates Strong Customer Relationships

Personalization is what modern marketing is all about. 

And you’ll be losing a heavy chunk of your international audience if you fail to personalize your website’s content to the audiences you are targeting. 

By capitalizing on factors like language, location, and browsing history, you can customize the user journey and increase the likelihood of conversion with a more personalized approach.

This not only boosts your revenue but creates long-term customer relationships.

Community Building For Increased Brand Trust and Credibility

Website localization isn’t restricted to making a one-time sale by speaking the same language.
By constant community building (in that region) and addressing their cultural context, you bring like-minded people together and facilitate conversations about their needs and preferences.

Having a community boosts your credibility and brand trust and makes your customers feel comfortable doing business with your brand—encouraging repeat purchases.

Market Penetration Made Easier

No matter how flourishing, well-established, and profitable a business is, it can feel uncomfortable tapping and penetrating a market you’ve never touched before. 

But you can’t successfully penetrate any market (based in a different region) without website localization services. It enables you to customize and adapt your offerings and messaging to suit the new audience—opening doors to new customer segments and geographical regions.

Thus, website localization helps you confidently penetrate markets and capitalize on previously unexplored opportunities, driving revenue growth and expanding your market share.

Local SEO Boosts Organic Traffic

Search engine optimization plays a very crucial role in localizing your website for a new region. 

By optimizing your website content with relevant keywords and metadata in different languages and regions, you ensure your website appears in the local search results of the region you’re targeting.

With local SEO, your website will get organic traffic from the local audience, putting your brand in front of potential customers actively searching for your products or services nearby.

Geo-Targeted Content Helps Rank 

Localization goes beyond word-for-word translation. The goal is to prioritize content that resonates with user search intent and preferences in specific regions.

For example, creating product descriptions or blog posts in such a way that they address local issues. Or, to build trust with social proof, your website could highlight customer testimonials from that region.

This makes your content culturally relevant, increasing your chances of ranking and appearing in relevant search queries, driving organic traffic, and boosting engagement for your brand’s website.

Get International Backlinks and Citations

You can’t play on the local search engine front without a strong backlink profile.
Website localization services help you expand your reach beyond local domains and attract backlinks and citations from international sources.

Your brand can collaborate with local influencers, businesses, and publications in your target markets to build visibility. 

So, What Should Your Line Of Action Be?

As we’ve witnessed, it’s almost impossible to create a global brand without website localization services. 

Certain elements of website localization bring various benefits—helping your business thrive on the global stage. From increased brand awareness and enhanced user engagement to improved SEO and market penetration, the advantages are undeniable. 

Thus, as a business, you should invest in website localization services as a long-term investment in your brand’s future to connect with a wider audience, drive sales, and establish yourself as a leader in the global market.

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About the author

Lonnie Dahm

Lonnie is the Director of Client Services for GlobalLink Web. In addition to helping clients create the best possible localized websites, he enjoys working on his cars in his spare time.

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